A missed call is a missed customer. ITIMPRESS builds AI chatbots and AI receptionists for Sydney businesses that answer every enquiry - on your website, on WhatsApp and on the phone - any hour of the day.
What we build:
- AI chatbots for your website. Trained on your own content, answering customer questions in plain English and capturing leads while you sleep.
- AI receptionists. A 24/7 phone receptionist that answers calls, takes bookings, answers common questions and transfers to a person when it matters.
- AI telephony integration. Connects with your existing phone setup and booking calendar, so nothing changes for your customers except that someone always picks up.
- Human hand-off. Every conversation can move to you or your staff on WhatsApp or phone - the AI assists, it never blocks a real conversation.
We build and test everything with you before it goes live, and we keep the AI honest: it answers from the information you approve, in your brand voice, in English, Tamil, Hindi, Mandarin and more.
We are a local Sydney team - Parramatta and North Sydney offices - so you can sit down with us face to face. Meet the people behind the work on My Team.
Talk to us: message us on WhatsApp +61 437 246 231, or book a free 30-minute call on our contact page.
ITIMPRESS - 126 Marsden Street, Parramatta NSW 2150 | Suite 1032, 6/50 Miller Street, North Sydney NSW 2060 | WhatsApp/Call +61 437 246 231 | Mon-Fri 9:00am-5:00pm
Frequently asked questions
Can an AI receptionist answer calls after hours?
Yes. It answers 24/7, takes messages and bookings, and can transfer urgent calls to your phone. You choose the rules.
Will customers know they are talking to an AI?
We recommend being upfront, and the AI can say so naturally. What matters to callers is getting an answer immediately instead of voicemail.
Does the chatbot work on WhatsApp as well as our website?
Yes. The same assistant can answer on your website and on WhatsApp, using the same approved knowledge.
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